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Sales: 1300 720 207
Common Questions
To make things easier, we have compiled a list of commonly asked questions. If your question is not in this list, just call us on 1300 204 287 and we’ll be happy to help.

Can I keep my existing number?

Most definitely.  As a telecommunications provider, Fantel is able to transfer your current phone number to our management.

Will I have any downtime?

During the cutover period you may experience 10-15 minutes whilst the line is being moved across.  We will keep you informed beforehand so you are aware of what is happening at all times.

What if I am still on contract?

You may need to speak with your current provider to ensure there are no penalty clauses if you leave mid contract.

Will you reconfigure my router?